Paul Ingram
Director and Master Upholsterer
Family run since 1980
Heritage craftsmanship, modern design.
A family-run business with over 45 years of experience in crafting, restoring and reupholstering beautiful, durable furniture for homes and businesses across South Wales.
Our story
A simple mission, kept since 1980.
Founded in 1980, Newlook Upholstery began with a simple mission: to provide high-quality furniture restoration and bespoke upholstery that combines traditional techniques with modern innovation.
Over the years our reputation has grown, and today we are trusted by homeowners, commercial clients, interior designers and property developers alike. From humble beginnings we have grown into one of the region’s most respected upholstery companies, completing projects for prestigious developments, show homes, luxury apartments, hotels, restaurants, cruise liners and more, while staying true to our values of integrity, craftsmanship and exceptional customer service.
The team
The people behind the bench.
Our skilled team of craftsmen and women treat every project, big or small, with the same dedication and care, ensuring a flawless finish and long-lasting results.
Yvonne Ingram
Sales Director
Suzy Bilenki
Administration
Gareth Thomas
Upholsterer
Why choose Newlook
We believe in doing things properly.
- 45 years of expertise in upholstery, reupholstery and furniture restoration.
- Fully in-house service, from design and frame making to upholstery and installation.
- Accredited members of the Association of Master Upholsterers.
- Wide choice of fabrics, leathers, vinyls and contract-grade materials.
- Trusted by leading developers, businesses and homeowners across South Wales.
That means using the finest materials, applying precise craftsmanship and never cutting corners. Every item we create or restore is built to last, combining comfort, functionality and style.
Who we work with
Homeowners wanting to revitalise much-loved furniture; restaurants, pubs, hotels and hospitality businesses; property developers furnishing show homes and luxury apartments; schools, local authorities and public-sector organisations; luxury cruise liners and high-end venues nationwide.
Areas we cover
Based in Hengoed, South Wales, we offer collection and delivery across the region and beyond. We regularly work in Cardiff, Penarth, Newport, Swansea, Caerphilly and surrounding towns and villages.